Campus Recreation

Participate at Your Own Risk! - The University or Campus Recreation is not responsible for injury or payment of medical or other accident-related costs. You are encouraged to secure accident coverage prior to participation.

Use of the Student Recreation Center for personal gain violates the University policy relating to facilities, services, organizations, and solicitations. Acts of aggressive behavior and profane language are not permitted in any area (indoor or outdoor) of the Rec Center.

Please bring your most current CSU student ID or Recreation Membership pass to gain entry to the Rec Center. If you have problems with your card, please see the Service Desk.

The rules of the Rec Center are designed for the protection of our members, employees and facilities. Please observe all posted signs and verbal directions given by the recreation staff. Refer to the Policy Handbook (located at each equipment room) or recreation staff for a full list of specific building policies and procedures. The professional staff will gladly explain the rationale behind Rec Center policies and procedures.

Campus Recreation Policy Handbook

Campus Rec Refund Policy
• Refund requests may be made at the Service Center.
• All refunds are assessed a $5 processing fee. Prorated fees may apply under special circumstances.
• If payment was made by credit card, the refund is returned to the credit card. For purchases made by cash or check, established University procedures are followed, which may take up to four weeks for the refund to be processed. Cash refunds are not permitted by University accounting policy.
• Refund requests will be reviewed by Campus Recreation staff and you will be notified if your refund request has been approved or denied.
• Please see information below for specific refund policies for the various program areas:

Memberships:
Memberships are nonrefundable unless you are separating from the university or have a documented medical excuse. If your membership is paid by payroll deduction, the service center can cancel all future deductions but will not refund for any deductions that have already occurred. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.

Intramurals:
IM Sports refunds will not be issued:
• for team events, after the team entry deadline
• for individual events, after the singles entry deadline
The team captain that paid for the team (whose name appears on the receipt) must submit a refund request through the Service Center. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.

Outdoor Program:
If you withdraw 10 days before the first class date you can receive a refund. If you withdraw with less than 10 days advance notice, you will not receive a refund. If you agree to be transferred to a future class for whatever reason, you are bound to the 10 days prior notice requirement. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.

Activity Class Refunds:
Refund requests for activity classes are accepted before the start of the second class session. Requests made after the start of the second class session will be considered only for substantiated medical reasons. Late registration fees will not be refunded. Activity classes that do not meet minimum enrollment will be cancelled at least one business day before the class starts and a full refund will be provided. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.

CPR, First Aid, and Lifeguarding Certification Classes:
Refund requests for all American Red Cross classes must be submitted on or before 5pm two* business days before the first class session. Late registration fees will not be refunded. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed. *Lifeguarding class refunds must be submitted by 5pm five business days before the first class session.

Cycling and Mind/Body Passes:
Refund requests must be submitted within 2 weeks from the date of purchase of a cycling or mind/body pass to receive a full refund. After 2 weeks of purchase no refunds will be given out.  All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.

Massage Therapy:
Requests for refunds for massages will be considered if made more than 24 hours before the scheduled massage. Refund requests submitted within 24 hours of scheduled massage will not be approved. All refunds are subject to a $5 processing fee and can take up to two weeks to be processed.